Responsible Gaming Commitment
River Rock Casino encourages responsible, informed, and balanced entertainment. Casino games are designed for adults and involve risk. They should never be treated as a way to earn income, recover losses, solve financial problems, or escape personal pressure. This page provides practical guidance for setting limits, recognizing warning signs, and finding support when gambling stops feeling recreational.
The information on this page applies to both online and land-based casino experiences. Visitors should always follow the legal gambling age and rules that apply in their jurisdiction.
Principles of Safer Play
- Set a budget before playing. Decide what amount is affordable to lose and do not exceed it.
- Set time limits. Take breaks, avoid long sessions, and do not allow play to interfere with work, family, sleep, or health.
- Do not chase losses. Increasing stakes to recover previous losses can quickly increase risk.
- Avoid gambling under stress. Do not play when upset, intoxicated, exhausted, or under financial pressure.
- Keep entertainment in perspective. Outcomes are uncertain, and wins are never guaranteed.
Warning Signs of Problem Gambling
Gambling may be becoming harmful if any of the following patterns appear repeatedly:
- Spending more money or time than intended.
- Borrowing money, using credit, or selling possessions to gamble.
- Feeling anxious, angry, secretive, or guilty about gambling.
- Trying to win back losses instead of stopping.
- Neglecting responsibilities, relationships, study, or work.
- Hiding gambling activity from family or friends.
- Feeling unable to stop even after deciding to take a break.
Tools That Can Help
Depending on the platform or venue used, responsible gaming tools may include deposit limits, spending limits, time reminders, cooling-off periods, self-exclusion, account closure, or access restrictions. Visitors should use these tools before gambling becomes stressful.
Practical personal safeguards
- Keep gambling funds separate from rent, food, bills, savings, and family expenses.
- Review bank or card statements regularly.
- Use calendar reminders to take breaks.
- Tell a trusted person about your limits.
- Block gambling websites or apps if you need distance from play.
Support Resources
If you or someone you know may be experiencing gambling-related harm, consider contacting local support services, healthcare professionals, counselling organizations, or a recognized gambling helpline in your region. In Canada, provincial and community-based resources can provide confidential assistance, self-exclusion information, financial counselling referrals, and family support.
In an emergency or if there is immediate risk of harm, contact local emergency services right away.
Protection of Minors
Casino gaming is not intended for minors. Parents and guardians should use device-level parental controls, browser restrictions, app-store settings, and payment controls to prevent underage access to gambling-related websites or applications. Adults should not share accounts, identity documents, payment methods, or login credentials with minors.